Team Features

AI debugging is rarely a solo activity. Glassbrain's team features let you collaborate with your colleagues - share traces, discuss issues inline, and coordinate fixes across your organization. Team features are available on the Team and Business plans.

Inviting Members

Organization owners and admins can invite new members from the team settings page. Each invitation is sent via email and expires after 7 days.

How to invite

Navigate to Settings and select the Team tab
Click Invite Member
Enter the email address and select a role (Member, Admin, or Viewer)
Click Send Invitation

The invited user will receive an email with a link to join your organization. If they do not already have a Glassbrain account, they will be prompted to create one.

Seat limits

Seat limits depend on your plan:

Plan	Included seats	Additional seats
Free	1	Not available
Pro	1	Not available
Team	5	$25/seat/month
Business	15	$20/seat/month

Need more seats? View pricing details or contact us for a custom plan.

Shareable Links

Every trace replay in Glassbrain can be shared with a unique URL. This lets you send a direct link to the exact state of a trace to a teammate, a support thread, or a bug report.

Generating a share link

Open any trace in the dashboard and click the Share button in the top-right corner. You can choose between two access levels:

Team only - only members of your organization can view the replay. They must be signed in to Glassbrain.
Anyone with the link - anyone who has the URL can view the replay without signing in. Useful for sharing with external collaborators or posting in issue trackers.

Link expiration

By default, public share links do not expire. You can set an expiration of 1 hour, 24 hours, 7 days, or 30 days when creating the link. Expired links return a 404 page. Team-only links remain active as long as the trace exists.

Revoking access

To revoke a share link, open the trace, click Share, and then click Revoke Link. The URL will immediately stop working. You can generate a new link at any time.

Collaboration

Glassbrain provides several features designed to make team debugging faster and more structured.

Trace comments

Any team member can leave comments on a trace or on a specific node within the trace tree. Comments support Markdown formatting and @mentions to notify specific teammates. Use comments to annotate suspicious nodes, ask questions, or document root causes.

Trace assignments

Assign traces to specific team members to indicate ownership. Assigned traces appear in that member's personal dashboard under the Assigned to me filter. This helps distribute debugging work across the team and prevents duplicate effort.

Bookmarks

Bookmark important traces to save them for later reference. Bookmarked traces are exempt from automatic data retention cleanup, so they remain accessible indefinitely. Each team member manages their own bookmarks.

Notification preferences

Each team member can configure notifications for their projects. Options include email and Slack notifications for new comments, assignments, error traces, and weekly summary digests. Configure these under Settings > Notifications.

Roles

Glassbrain uses a role-based access control model with four roles. Each role inherits all permissions from the roles below it.

Role	Permissions
Owner	Full access. Manage billing, delete the organization, transfer ownership. Each organization has exactly one owner.
Admin	Invite and remove members, manage projects, manage API keys, configure integrations, and access all traces.
Member	View and interact with traces, leave comments, create share links, and manage their own API keys.
Viewer	Read-only access. View traces and replays but cannot leave comments, create share links, or modify any settings.

Changing roles

Owners and Admins can change the role of any member from the Settings > Teampage. Click the role badge next to a member's name to open the role selector. Role changes take effect immediately.

Removing members

To remove a member, go to Settings > Team, find the member, and click Remove. The member will lose access immediately. Their comments and trace assignments are preserved but reassigned to the organization owner.